A sad story about a dress
WARNING: There are some seriously unfortunate photos today...
Ok so I received a generous gift card from eShakti. I ordered a dress and I was hoping that it would fit like a dream and flow like... another dream.
I ordered the dress on November 23. I was emailed a notification that the dress of dreams had been shipped and was due around December 2. So I checked my mailbox all the time. Every day. No joy.
I emailed customer service to find out what was going on and tried the DHL tracking number that I was given. No return email and no valid tracking number.
Finally on New Years Eve I got ahold of eShakti and according to their records the dress had been languishing in my city since DECEMBER 9! WHAT!!!! Sadly no notification was left which made me pretty ragey.
Never mind the socks. Never mind the makeup-less face.
Never mind the helmet hair - ringette tournament
When I finally drove all the way across the city during the middle of my workday there were $115 of charges on a $25 dress. Oh Hell NO! Turns out someone, somewhere accidentally wrote that the dress was worth $300 and that it would take another 4 days to sort out.
When I picked it up there were still $25 of charges. If I wanted a $50 dress I would have bought one. Mercy. I hate when companies use DHL. They always tack on extra charges and their office is in the middle of nowhere with stupid hours. Anyway... not the point. I still thought that it would be great.
But then I tried it on. Too small in the waist. Too big above the boobalas (How? Why?). The cotton was crunchy not soft. And the white bits of the chevron are see through. UGH. I'm so so so disappointed.
Buying online is tricky. Le sigh.
EDIT: January 27, 2014: Today I got an email from eShakti refunding the money that I spent on the dress. I didn't bother to link the to this post in Twitter or mentioned anything after my first angry email. I guess they read this blog. So thanks, eShakti, for taking responsibility for your items. I really, really appreciate that. I still really wish you wouldn't use DHL though...
EDIT: January 27, 2014: Today I got an email from eShakti refunding the money that I spent on the dress. I didn't bother to link the to this post in Twitter or mentioned anything after my first angry email. I guess they read this blog. So thanks, eShakti, for taking responsibility for your items. I really, really appreciate that. I still really wish you wouldn't use DHL though...
Comments
You're right: buying sight-unseen is always risky. I have low expectations for online purchases; I'm actually surprised when they work out well.